Terms and Conditions
Welcome to Smart Start Kids! We provide a range of engaging activities for young children, including messy play sessions, science classes and holiday programmes through Mini Professors Den Haag, and exciting birthday party packages. These terms and conditions ("Terms") apply to your use of our services and programs.
1. Registration and Payment
- To register for Smart Start Kids activities, you must complete a registration form and pay the applicable fees.
- Fees may vary depending on the program chosen, duration, and any sibling discounts offered.
- Depending on the programme, payment is due in full at the time of registration or upon receipt of the booking confirmation with payment instructions. In any case, not later than one day before the start of the class.
2. Cancellations and Refunds
- We understand that plans can change. However, due to limited space and planning needs, no refunds will be offered for cancellations.
- We may offer a class credit for a future session, provided there is availability.
- In the exceptional case that Smart Start Kids needs to cancel a program due to unforeseen circumstances, a full refund will be issued.
- Smart Start Kids messy play activities are designed for children to explore and learn through sensory experiences.
- Please note that we do not provide aprons for messy play activities.
- Parents or guardians are required to supervise their children throughout the session at all times.
- We recommend dressing your child in comfortable clothes that can get dirty.
- A session will go ahead only if we receive at least three (3) bookings. If there are not enough participants for the session you have booked, you will be offered a refund or a new date.
4. Mini Professors Den Haag Science Classes
- Smart Start Kids offers science classes for children through Mini Professors Den Haag.
- Separate terms and conditions apply to these classes, which can be found on the Mini Professors Den Haag website.
- By registering your child for a Mini Professors Den Haag class, you agree to be bound by those terms and conditions in addition to these Terms.
- Mini Professors Den Haag offers exciting birthday party packages that can bring the fun and learning to your child's special day.
- Please note that additional terms and conditions specific to birthday parties apply.
- These terms can be found in our separate document.
- By booking a birthday party, you agree to be bound by both these Terms and the Birthday Party Terms and Conditions document.
6. Workshops
- Smart Start Kids offers workshops for children during school holidays and study days.
- A workshop will go ahead if we receive at least five (5) bookings.
- By booking a workshop you agree to be bound by both these Terms and Conditions. If there are not enough participants for the workshop you have booked, you will be offered a refund.
7. Safety and Liability
- Smart Start Kids is committed to providing a safe and enjoyable environment for all children.
- However, parents or guardians remain ultimately responsible for the safety and supervision of their children.
- Smart Start Kids is not liable for any injuries sustained by a child during a program unless caused by our negligence.
8. Photography and Video
- Smart Start Kids may take photographs and videos during our activities for promotional purposes.
- If you do not wish for your child's image to be used, please notify us in writing at the time of registration.
9. Changes to Terms and Conditions
- Smart Start Kids reserves the right to modify these Terms at any time.
- We will notify you of any changes by posting the revised Terms on our website.
- Your continued use of our services following the posting of revised Terms constitutes your acceptance of the changes.
10. Contact Us
- If you have any questions about these Terms or our services, please contact us at info@smartstartkids.nl.
We appreciate your understanding and look forward to welcoming you and your child to Smart Start Kids!